FAQs

Are your products suitable for sensitive skin?

Yes! Our products are crafted with natural, skin-loving ingredients designed to be gentle and nourishing. However, if you have specific sensitivities, please check the ingredient list for potential allergens or consult your healthcare provider.

How should I store Sacred Skincare products?

To preserve the quality and potency of our products, store them in a cool, dry place away from direct sunlight. Our matte black glass bottles help protect the formulations, but extra care will ensure they stay fresh longer.

Are Sacred Skincare products cruelty-free and vegan?

Yes, all of our products are 100% cruelty-free, and most are vegan. Our formulations are crafted with plant-based oils, herbs, and other natural ingredients, free from animal testing.

What should I do if I have a reaction to a product?

We recommend doing a patch test before fully incorporating any new product into your skincare routine. If you experience any irritation, discontinue use and consult a healthcare professional if needed.

Do you accept returns or offer refunds?

Due to the handmade nature of our products, we do not offer returns or refunds unless an item arrives damaged or defective. If you experience an issue, please reach out to us within 7 days of receiving your order, and we’ll do our best to assist.

How long does shipping take?

We aim to process orders within 1-2 business days. Shipping times vary depending on your location, but you’ll receive an estimated delivery time at checkout. Once shipped, you’ll receive tracking information to monitor your order.

Do you ship internationally?

Yes, we offer international shipping to many countries! Please note that shipping fees and delivery times may vary by location, and international orders may be subject to customs fees or import taxes upon arrival, which are the buyer’s responsibility.

Can I combine Sacred Skincare products in my routine?

Absolutely! Our products are designed to complement each other, so feel free to create a routine that best suits your skincare needs. If you’re new to layering, start with lighter oils and build up as needed.

Are your products organic?

While we source high-quality, natural ingredients for all our products, they are not all certified organic. We carefully select each ingredient to ensure it meets our standards for purity and potency.

How can I contact customer support?

We’re here to help! If you have any questions, please reach out to us at sacredskincare.ls@gmail.com, and our team will be in touch within 1-2 business days.

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